Terms of Service

1. About these terms

These Terms of Service ("Terms") govern your access to and use of the Azore Technologies Limited website (azoretech.co.tz), and the IT equipment, cybersecurity, and AI systems services we provide ("Services"). By visiting our website or engaging us for Services, you agree to be bound by these Terms.

2. Our services

Azore Technologies Limited provides:

• Supply and setup of IT equipment, networking gear, and office technology
• Cybersecurity assessments, protection, and monitoring services
• Design and deployment of AI systems and automation tools

Specific deliverables, pricing, and timelines for any engagement will be agreed separately with each client, typically through a quote, invoice, or written agreement.

3. Quotes and pricing

Quotes provided through our website, WhatsApp, phone, or email are estimates based on the information available at the time and are subject to confirmation. Prices for hardware are subject to change based on supplier costs and currency fluctuations until an order is confirmed and paid for. Final pricing will always be communicated and agreed before work begins.

4. Payment

Payment terms will be agreed on a per-engagement basis and may include deposits for equipment orders or larger projects. We reserve the right to pause or withhold delivery of services or equipment pending receipt of agreed payment. Specific payment schedules and methods will be detailed in your quote or invoice.

5. Warranties and equipment

Hardware supplied by Azore Technologies is covered by the original manufacturer's or supplier's warranty, where applicable. We will assist with the warranty claims process but are not responsible for manufacturer defects beyond facilitating the claim. Any workmanship related to installation or setup carried out by our team is covered for a reasonable period following completion, as agreed with the client.

6. Cybersecurity and AI services

While we apply industry-standard practices to our cybersecurity and AI services, no security measure or system can guarantee complete protection against all threats or failures. Azore Technologies will act with reasonable skill and care but cannot be held liable for losses arising from circumstances beyond our reasonable control, including but not limited to new or unknown vulnerabilities, third-party service outages, or client-side misuse of systems we provide.

7. Client responsibilities

When engaging our services, you agree to:

• Provide accurate information needed to deliver the requested services
• Provide reasonable access to premises, systems, or accounts required for installation or assessment work
• Make payments in line with agreed terms
• Use any equipment, systems, or tools we provide in accordance with their intended purpose and applicable law

8. Intellectual property

All content on our website, including text, graphics, logos, and design, is the property of Azore Technologies Limited unless otherwise stated, and may not be copied or reproduced without our written permission. Custom systems, software, or automation tools developed for a specific client will have ownership terms specified in the relevant project agreement.

9. Limitation of liability

To the fullest extent permitted by law, Azore Technologies Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, equipment, or services. Our total liability for any claim arising from our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.

10. Termination

Either party may terminate an ongoing service engagement with reasonable written notice, subject to settlement of any outstanding payments for work completed or equipment delivered up to the termination date.

11. Governing law

These Terms are governed by the laws of the United Republic of Tanzania. Any disputes arising from these Terms or our services will be subject to the jurisdiction of the courts of Tanzania.

12. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

13. Contact us

For questions about these Terms, please contact us: