Privacy Policy

1. Who we are

Azore Technologies Limited ("Azore", "we", "us", "our") is an information technology company based in Dodoma, Tanzania, providing IT equipment, cybersecurity services, and AI systems. This policy applies to our website (azoretech.co.tz), our social media presence, and any current or future digital products, applications, dashboards, or tools we operate ("our digital products").

2. Information we collect

We collect information in the following ways:

• Contact form submissions — name, phone number, email address, the service you're enquiring about, and your message, when you fill in our contact form.
• Direct communication — information you share with us via WhatsApp, phone calls, or email when you reach out to us directly.
• Usage data — basic technical information such as browser type, device type, and pages visited, collected automatically when you use our website.
• Account information — for team members using our internal dashboards (such as our Updates panel), we collect a username and password to manage access.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services
• Communicate with you about your orders, projects, or support requests
• Improve our website, products, and services
• Send updates about our services, where you have consented to receive them
• Maintain the security and proper functioning of our digital products

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-party services

Our website and digital products may use the following third-party services, each governed by their own privacy policies:

• Google Maps — to display our business location
• WhatsApp — to enable direct messaging with our team
• Social media platforms (Instagram, TikTok, Facebook, LinkedIn) — for our public social presence
• Web hosting and email providers — to operate our website and process contact form submissions

5. Data security

We take reasonable technical and organisational measures to protect the information you share with us, including secure form handling, restricted access to internal dashboards, and protected file storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, respond to your inquiries, or comply with legal obligations. You may request that we delete your information at any time by contacting us using the details below.

7. Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for communications at any time

To exercise any of these rights, contact us using the details in section 9.

8. Children's privacy

Our website and digital products are intended for business use and are not directed at children under the age of 18. We do not knowingly collect personal information from children.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.